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It is against Maryland law and SHA policy to discriminate in employment on the basis of race, color, religion, sex, national origin, age, mental or physical disability, marital status, and sexual preference.
A. Employees (Career Service, Contractual, Executive Service) or applicants.
A. Call, write or visit the Office of Equal Opportunity (OEO) and describe the situation you feel was discriminatory. An experienced Civil Right Officer will listen, advise and assist you accordingly by having you fill out SHA’s complaint form. Internal complaints must be filed within 30 days of the date in which the alleged act of discrimination occurred for employment.
A. If the Civil Rights Officer determines that your complaint meets the legal requirements for filing a complaint of employment discrimination, the complaint will be accepted for investigation.
You will be advised of your options and responsibilities as the complaint is processed. When investigation of the complaint is complete, the investigator writes a final investigative report based upon the facts determined in the investigation. The report is reviewed by the Director, OEO, or designee, who makes a final determination to whether there is a cause or no cause determination indicating whether or not there is reasonable cause to believe that a discriminatory act has taken place.
Once the report has been signed, the complainant will receive a copy of the report. If the complainant is not satisfied with the results of the investigation, they will be advised of their right to file their complaint with an outside agency.
707 North Calvert Street
Baltimore, Maryland 21202-3601
Main Business Line – 410-545-0300
Safety Campaigns – 1-800-323-6742
For emergencies, call MDOT SHA's Statewide Operations Center at 410-582-5650.
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