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The State Highway Administration (SHA) shall make the accommodation of persons with disabilities an integral element of its planning, design, construction, operations and maintenance activities for all projects as outlined herein.
All projects, regardless of who is administering the contract, shall accommodate and provide accessibility for persons with disabilities where it is reasonable, feasible and appropriate to do so as described herein. This includes facilities and services to access community meetings, utility relocations, access permits and reimbursement projects. Providing accommodations is especially important where the existing and/or proposed land use supports pedestrians. This includes trip generators and destinations such as employment, education, residential, commercial, recreation and transit centers.
Under Title II of the ADA, any employee or customer of the State Highway Administration, seeking an ADA Accommodation Request relating to agency services, programs, or activities should contact the ADA Coordinator at (410) 545-0362.
707 North Calvert Street
Baltimore, Maryland 21202-3601
Main Business Line – 410-545-0300
Safety Campaigns – 1-800-323-6742
For emergencies, call MDOT SHA's Statewide Operations Center at 410-582-5650.
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