Deputy Director's Office, 410-545-5569Deputy Director, 410-545-5569Human Resources Manager, 410-545-0031
The mission of the Office of Administration (OOA) is to provide high quality human resources and management support services to the internal and external customers of the SHA. The key division and critical assignments of OOA are as follows:
Provides classification and compensation services for SHA to include the performance of classification studies and surveys, development and modification of job specifications, and the review of reorganization proposals.
Contact:Division Chief, 410-545-5613
Employee Services Division (ESD) is a customer focused team that is responsible for interpreting and implementing TSHRS and State personnel policies, procedures and programs. We partner with administrative chiefs, managers and employees to provide an understanding and processing of employment matters in the areas of personnel transactions, health, retirement and leave benefits. Additionally, ESD coordinates and administers the Employee Performance Appraisal System, Financial Disclosure, New Employee Orientation and ID Card Programs. The ESD also provides basic personnel management training.
Contact: Division Chief, 410-545-5791
The Employer-Employee Relations Division (EER) is responsible for recommending corrective measures for employees with performance issues and misconduct. We represent management in Administrative hearings such as grievances, unemployment, and disciplinary appeal hearings. We are also responsible for administering the MDOT Substance Abuse Program and the Employee Assistance Program.
Other services we provide include:
Contact: Division Chief, 410-545-8711
Responsible for job announcements, application reviews, job analysis and test development, and eligible lists for employment/promotional opportunities within SHA.
Contact: Division Chief, 410-545-5609
707 North Calvert Street
Baltimore, Maryland 21202-3601
Main Business Line – 410-545-0300
Safety Campaigns – 1-800-323-6742
For emergencies, call MDOT SHA's Statewide Operations Center at 410-582-5650.
Frequently Asked Questions
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