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Career Service Employee Information

Our Recruitment and Examination Division develops tests and generates eligibility lists for all classifications that are unique to the Maryland Department of Transportation State Highway Administration (MDOT SHA). The other transportation business units test for their own unique or specific job classifications. When more than one business unit utilizes a job classification, the test is administered by  the MDOT examination unit.

General Information

There are several ways that State Highway Administration employees can find new opportunities:

Information Table and Bulletin Boards

MDOT SHA maintains an information table next to the security desk in the 211 Building (training facility). This table contains announcements for all current examinations on schedule. In addition, we have set up a courtesy phone that rings directly to our office. This phone is next to the information table and will help to assist the customer should they have any questions or concerns. For those in districts and remote sites (as well as Headquarters and other agencies/business units) we send announcements of our current examinations. The announcement contains all-important information that an applicant needs. Some details include job title, classification code, salary, minimum requirements, and substitutions for minimum qualifications and a closing date for applications. Applications that are postmarked after the stated closing date cannot be accepted.

MDOT Employment Website

To browse current job opportunities, visit the MDOT Employment Website (https://www.governmentjobs.com/careers/mdotmd). Click ‘Current Job Openings’ to view and or apply for any of our current opportunities. For some helpful tips on how to ensure your online application is accurately completed, see the ‘How to Apply’ section below.

Interest Cards

The Interest Card file contains the list of individuals who are interested in a specific classification that is not presently on schedule. As a test is put on schedule, notices are sent via email to all interested individuals on that list. The notice will include the closing date for applying, the MDOT employment website where individuals can submit an online application, and the telephone number and address of the agency where individuals should send completed hardcopy applications. For a list of the jobs that are currently accepting Interest Cards, visit the MDOT Employment website (https://www.governmentjobs.com/careers/mdotmd) and click on ‘Jobs Accepting Interest Cards’.

How to Apply

To apply for a job that is currently on schedule, visit the MDOT Employment website (https://www.governmentjobs.com/careers/mdotmd) or submit your DTS-1 application to the appropriate agency (Note: the bulletin will show where to send your hardcopy application if you cannot apply online).

To apply online:

  1. Register. Click the ‘Register to Apply Online’ link on the main page. You must have a valid email address to register. If you do not have an account, a free one can be acquired from many websites, including www.yahoo.com and www.gmail.com.
  2. Employment Profile. The next step is to complete your online Employment Profile (Personal Information, Education, Training, Experience, etc.). This information will be saved in our Employment Center, so you will not need to enter it each time you apply for a job. It is your responsibility to update your Employment Profile as needed and you can do so at any time.
  3. Apply. Click on the ‘Current Job Openings’ link to view the jobs for which we are currently accepting applications. You can view the full job announcement/details by clicking ‘Job Announcement’ and you can apply by clicking ‘Apply Now!’ If you need technical assistance, email mdotjobs@mdot.state.md.us or call 410-865-1073. Please note that resumes cannot be submitted through the “email us” link; you will have the opportunity to copy and paste your resume in the Online Employment Application. Remember: Do not send resumes, applications, and job-specific correspondence to mdotjobs@mdot.state.md.us.

Tips for Applying Online

Read the job announcement thoroughly. Pay attention to the ‘Who May Apply’ column to determine if you are eligible. Be sure that your personal information (e.g., phone number, address, etc.) is accurate since this will be how we will contact you. Be sure that you complete all the sections of the application, including your Educational Record and Work History. Although you can copy and paste your resume into your application, we will not review this if your application is not completed properly. Be specific and thorough when describing past job experience. For example, if the experience requirements include two years of supervisory experience, be sure to include specific examples of your duties as a supervisor.

DTS-1 Applications

As always, you have the option of submitting a hardcopy application (form DTS-1). DTS-1 applications should be completed, including a full and detailed description of work history. Occasionally, applicants state their entire work history under one job description; we advise against this. Many of our applicants have been working in their respective fields for many years. It is very difficult to gain a full understanding of their experience through a short, incomplete application. When an applicant gives insufficient information, or we cannot ascertain if minimum qualifications are met, we research and check references in an effort to approve the applicant. This process takes a significant amount of time and could cause an unintentional delay in the test process. What’s more, an application could be rejected based on the lack of information.

Tips for Completing a DTS-1

Be specific and thorough when describing past job experience, especially when reporting supervisory duties. Photocopies of applications are acceptable; however, an original signature and date is required. Faxed copies of applications are not accepted. Be sure that your personal information (e.g., phone number, address, etc.) is accurate since this will be how we will contact you. Report any changed information (name, address, etc.) to our office in writing as soon as possible.

Vacancies and Eligibility Lists

Does a scheduled examination mean there is a vacant position?

Not necessarily. It is our responsibility to have a list of eligible candidates for each SHA specific job classification should the need arise for a candidate. An Eligibility List includes all applicants whose applications have been approved and whose requested exams were taken. After an exam is completed, the individuals are placed into one of three categories: Best Qualified, Well Qualified, or Qualified. Applicants are placed into these categories based on their test score. Although Best Qualified applicants are interviewed first, those in other categories may receive interviews, as well. Eligibility Lists are usually used for a period of one year, at which point they are extended or a new list is generated.

Minimum Qualifications

Every job classification under the Maryland Department of Transportation has a unique set of minimum qualifications. For an application to be approved, the individual must meet these minimum requirements. Minimum qualifications can be found on examination announcements, newspaper announcements or classification specification sheets. In some cases, an applicant can substitute educational requirements such as a college degree (or other criteria) for years of experience. Also, applicants who will meet minimum qualifications within six months of the closing date of the recruitment will be approved with a pending status (until the minimum requirements are met). It is ultimately the applicants’ responsibility to advise our office in writing when they meet these requirements. If your application was rejected because you did not meet the minimum qualifications, you will be notified in writing. You will be given a deadline to respond with any additional information you may have about your relevant work history. Your application will then be reviewed again to determine if you meet the minimum qualifications.

Test Development/Types of Examinations

The types of tests that our Division administers have evolved quite a bit over the past few years. We are continuously researching and attending training seminars to learn about new and improved methods of testing applicants. We pass our knowledge and skills onto our customers by developing sound, thorough assessment tools. Some of the tests we develop are:

  • Qualification supplements
  • Paper and pencil exams
  • Oral assessments
  • Technical assessments
  • In-basket exercises
  • Role playing exercises
  • Hands-on practical assessments
  • Unassembled exams

You may already be familiar with one or all of them. Of course, we could not develop any of our tests without the help of Subject Matter Experts. Known in our office as SMEs, these individuals are resident experts in their field of work. They provide us with the details of the job (knowledge, skills, and abilities) that help us to develop the tests.

“Ok, I took the test… Now what?”

After the test has been administered, our office begins the scoring process. We produce a list of all scores and determine the cut off points for the three categories previously mentioned. After the scores have been sent out, if you have a question or concern, you can contact our office and speak with the testing analyst(s) involved. For some exams, you would like to come in and review their test materials, arrangements may be made. As an applicant it is important to know your strengths and weaknesses if you wish to improve your scores and/or placement on the list of eligible candidates in the future. Although we cannot disclose your relative ranking on the eligibility list, we are always happy to provide information to help you score better in the future.

What to expect on the interview…

Our interview process is different than what you might expect or read about in preparing for a job interview. The interview will be conducted by a panel of three to five employees —generally a hiring manager, peer, customer, and HR representative. The interview will consist of two parts:

  1. The Informational Section This portion of the interview is informal and will not be used to evaluate your performance. We will begin by telling you a little bit about our office and the position for which you are interviewing, and then ask you for any general questions you may have. Don’t spend too much time asking questions; after you receive an offer, you will be encouraged to come back ad visit the office to learn more about our organization and culture before you make a final decision.
  2. The Test Section Like the application, this portion of the interview is structured and scored to ensure a fair and unbiased appraisal of your performance. Generally, panel members take turns reading prepared questions (each candidate is asked the same list of questions). You may be asked “quality” questions regarding your general background, customer service, diversity, and technical skills. The technical questions may be related to coursework, computer skills, school projects, or other areas that will demonstrate your understanding of basic concepts related to the position. Answer the questions as completely as possible. You will have a copy of the questions in front of you so that you can make sure you answered all parts.