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Contact MDOT SHA

HIGHWAY EMERGENCIES

Report all highway emergencies not requiring police assistance, such as traffic signal outages and sinkholes, to our Statewide Operations Center toll free at 1-800-543-2515 or 410-582-5650 (local).

Non-Emergencies

Submit a non-emergency MDOT SHA concern/issue using the SERVICE REQUEST FORM.
Contact us for help with potholes, dead animals, traffic signs, signals, litter, and other assistance.
Request an Update on My Service Request.
Click here to view the phone number or address of an office or maintenance shop.
View the County Roads Department contact list for non-numbered roadways.
MDOT SHA's online Customer Service system is monitored during normal business hours Monday through Friday (excluding State observed holidays and service reduction days).

Permits

Hauling Permits (Commercial Vehicle Operations).
Access Management / Permits.
Maryland OneStop, with access to permits and licenses across all Maryland State agencies and departments.

ADA Reasonable Accommodation Request Form

Submit a disability request prior to your visit to MDOT SHA offices using the REASONABLE ACCOMMODATION REQUEST FORM.

Roads We Maintain

The Maryland Department of Transportation State Highway Administration (MDOT SHA) owns and maintains all non-toll, numbered roads - such as I-495 (the Capital Beltway), MD 355 (Rockville Pike) and US 40 (Baltimore National Pike) - in Maryland's 23 counties.

Roads without a number are maintained by the county or municipality.
Toll roads (including I-95, the Bay Bridge and the Fort McHenry Tunnel) are owned and maintained by the Maryland Transportation Authority (MDTA).
In Baltimore City, local roads, interstates and numbered routes are maintained by the Baltimore City Department of Transportation (Toll roads I-95, I-395 and I-895, within the city are maintained by the Maryland Transportation Authority). For help with potholes and other concerns go to https://balt311.baltimorecity.gov/citizen/servicetypes or call 311.