Office of Communications Team

Members of the Media

Contact 410-545-0303 or 

Customer Service

For help with potholes, traffic signs, signals, animals on roads, litter, and other issues, contact the Maryland Department of Transportation State Highway Administration (MDOT SHA) Customer Service.

Office of Communications Team

Hilary Gonzales, Director

David Abrams, Deputy Director of Media and Public Relations
Janice Bess, Customer Service Manager
Kerry Brandt, Deputy Director of Marketing and Customer Service
David Byrd, Correspondence Manager
Sherry Christian, Media Relations Manager
Shantee Felix, Assistant Media Relations Manager
Barry List, Web Content Manager
Teri Moss, Project Outreach Manager
Tina Regester, Safety Education and Marketing Manager
Ashley Ross, Project Outreach Coordinator
Dusty Williams, Social Media and Web Content Coordinator
Chisa Winstead, Special Projects Manager