Office of Communications Team

Members of the Media

Contact 410-545-0303 or


The email account is only monitored during weekday business hours. For after-hours/emergency media inquiries, please call the media line at 410-545-0303.

Customer Service

For help with potholes, traffic signs, signals, animals on roads, litter, and other issues, contact the Maryland Department of Transportation State Highway Administration (MDOT SHA) Customer Service.

Office of Communications Team

707 North Calvert Street
Baltimore, MD 21202-3601 
Main Business Line: 410-545-0300 | 1-800-323-6742

Paul Milton, Director
Charlie Gischlar, Deputy Director 

Teri Moss, Deputy Director

M. Daniel Allman, Assistant Media Relations Manager 
Janice Bess, Customer Service Manager
Shelby Blashford, Project Portal Page Manager
Brad Cary, Special Assistant to the Director
Shantee Felix, Media Relations Manager
Kristen Miller, Digital Marketing Coordinator
Holly Pearl, Customer Relations Manager, Headquarters​
Tina Regester, Marketing and Community Relations Manager