Office of Information Technology

This office supports PCs, mobile devices, the network and the CADD (Computer-Aided Design and Drafting) system (along with installation and implementation of CADD technology). Overall data and network security, project prioritization, systems analysis and programming, and duplicating services are also provided to the Maryland Department of Transportation State Highway Administration (MDOT SHA). 

Operations Division

This division oversees a central IT “system of systems” that supports and manages MDOT SHA hardware, software, network, and desktop services. The division is responsible for MDOT SHA’s full life cycle of hardware, Internet & Intranet, day-to-day database administration, and MDOT SHA Industry Standard Multi-Tiered Service.

Software Development Division

This division oversees IT systems agency-wide and allows software to be developed centrally on an agency-wide system enterprise. It provides MDOT SHA offices with the following:

  • Data management
  • Application & software development
  • Support         
  • Configuration management

Enterprise Services Division

This division manages IT activities for GIS, business intelligence, data governance and unmanned aircraft systems for all users across the agency. It centralizes data in GIS, business intelligence, data management and governance, data development, and cloud solutions.

 Contact: IT Director’s Office, 410-545-8680