​

Starting in early 2024, the Maryland State Highway Administration kicked off an employee-driven and grassroots focused strategic planning effort to reimagine how we can most effectively meet the needs of our internal and external customers. Northbound 2.0 represents the best of SHA and our team’s commitment to our employees, communities, and customers that depend on us to deliver safe, reliable, and accessible transportation facilities. This plan was developed to reflect the dynamic opportunities, goals, and objectives we will pursue everyday to position our team to navigate the modern-day challenges we will face in all areas of the organization.

SHA Mission Statement

The State Highway Administration team will deliver a safe, sustainable, reliable and equitable transportation network for Maryland, providing multimodal access, connectivity and value for the communities and customers we serve.

SHA Vision 

To enable mobility choices for all state highway customers through bicycle, pedestrian and transit connectivity to our highway network while supporting Maryland's growing communities, economy and environment.

MDOT SHA Values

Safety

Improving safety for all customers and roadway workers on our highways.

Accountability 

Taking ownership and pride in our work and recognizing our impact on communities and customers.

Engagement

Collaborating with the public and our workforce to promote inclusive, informed and coordinated decision-making.

Service

Creating a culture that supports an empowered and customer-focused workforce that serves Maryland with pride and purpose.

Environment​

Mitigating impacts on our environment and natural resou​rces through stewardship and innovative practices.

​