Office of Maintenance (OOM)

7491 Connelley Drive
Hanover, MD 21076
410-582-5500 (General Phone)
TOLL FREE FOR md ONLY 1-877-624-6863

The Maryland Department of Transportation State Highway Administration (MDOT SHA) Office of Maintenance (OOM) provides general supervision, support, budget preparation, and administration for the following divisions:

Office of the Director

The director of maintenance is the principal advisor to the State Highway Administrator and Deputy Administrator, Operations in Hanover concerning highway maintenance, equipment needs, facilities management, management budget control, emergency response, homeland security, inventory reduction, and manpower and resource allocation.

This office also functions as the Emergency Operations Center, coordinating field operations with the needs of the State Highway System. During emergencies, this coordination extends to other State agencies such as the Maryland State Police (MSP), the Maryland Emergency Management Agency (MEMA), and the Department of the Environment (DOE).

Michael V. Michalski
Director
410-582-5505 (phone)
410-582-9868 (fax)
MMichalski@mdot.maryland.gov

Gregory Keenan
Deputy Director, Facilities Management
410-582-5585 (phone)
410-582-9862 (fax)
GKeenan@mdot.maryland.gov

Sandi Sauter
Deputy Director, Operations
410-582-5535 (phone)
410-582-9862 (fax)
SSauter@mdot.maryland.gov

Facility Asset Management

This division specializes in the following:

  • asset management maintenance, including:
    • Commissioning technical work and contracts.
    • Performing maintenance project management.
    • Setting maintenance budgets.
    • Planning and prioritizing capital projects and overhaul/renewal projects (retro commissioning, roof coatings, lift refurbishment, engine/generator overhauls).
  • Master planning and managing databases (Maximo, DGS Energy Cap, Empower MD, ARCGis, Control systems live and historic data).
  • Performing database analytics regarding facility asset conditions.

This division supports other offices that perform roof inspections, HVAC projects, and indoor air quality work on MDOT SHA property by managing and overseeing statewide architecture and engineering (A/E) contracts.

Lauren Baker, Division Chief
410-582-5532
LBaker@mdot.maryland.gov

Facility Operations (FOD)

There are three sections in this division:

  • Procurement/facilities maintenance contracts.
  • Hanover Complex.
  • Headquarters.

Hanover and Headquarters staff handle maintenance requests. The procurement section manages contracts for the other two divisions and FOD-specific contracts regarding purchases for MDOT SHA facilities. Together, the two sections support MDOT SHA by performing necessary day-to-day maintenance on facilities, while the procurement section makes this possible by purchasing assets needed to perform maintenance.

Facility Quality Control

This division is responsible for condition assessments of facilities statewide. It is led by a regional facility manager in each district. Condition assessments include review and rating of all facility assets, on-site troubleshooting, facility scope and estimate development, contract development, and preventative maintenance projects.
This division supports district facilities such as maintenance shops by assessing facility conditions to keep these facilities operational.

Division of Highway Maintenance

The Highway Maintenance Division supports highway maintenance throughout the State. The division includes three groups, Maintenance Contracts, Maintenance Training and Certification, and Maintenance Operations.

Scott Simons, Division Chief
410-582-5565
SSimons@mdot.maryland.gov

Toll Free for Maryland Only 1-877-624-6863
410-582-9862 (FAX)

Maintenance Contracts is responsible for scheduling, developing, processing, reviewing and advertising plans. It also handles special provisions and estimates for various maintenance related contracts, such as Highway Maintenance, and Facilities Construction/Maintenance. Additionally, the group manages, advertises, develops and oversees Statewide commodity procurement.

Janice Harris, Assistant Division Chief
410-582-5550
JHarris2@mdot.maryland.gov

Maintenance Training and Certification is responsible for training and certification programs that improve knowledge, skills, and abilities of highway maintenance personnel Statewide. This group provides the following:

  • Heavy equipment and technical training and certification.
  • Winter operations training (Snow College).
  • Commercial Driver’s License (CDL) A and B training.
  • Driver Improvement Program (DIP).
  • Driver Corrective Action Program.

Carol Diserio, Assistant Division Chief
410-582-5555
CDiserio@mdot.maryland.gov

Maintenance Operations is responsible for the Maintenance operating budget, Maintenance quality assurance, the Maryland Condition Assessment Reporting System (MCARS) Program, Litter Control Programs, MDOT SHA Clothing Program, and Maintenance Information Systems.

In addition, this group supports district maintenance, the 28 maintenance facilities and maintenance operations at other MDOT SHA offices.

The group does the following:

  • Develops performance measures.
  • Performs budget and resource needs analysis.
  • Conducts special studies for maintenance operations and business practices.
  • Manages quality assurance for the highway maintenance program.
  • Investigates new materials, technologies, and techniques for routine and winter operations.
  • Represents the department at AASHTO committees and sub-committees.
  • Initiates national and statewide surveys for routine and winter maintenance.
  • Maintains database systems and GIS applications for maintenance management.
  • Represents OOM and supports MDOT SHA’s asset management program.

Assistant Division Chief
410-582-5569

Equipment Division

The Equipment Division researches, analyzes, manages and procures all vehicles and equipment utilized by MDOT SHA. Duties include oversight of design standards, purchasing, management of vehicle and equipment assets, maintenance of information tracking databases, and administration of required Statewide vehicle and equipment programs.

The division coordinates with MDOT SHA offices and districts on equipment-related matters to ensure they have equipment that meets their needs. During emergency operations the division supports the Emergency Operations Center, managing emergency contractual equipment procurements.

The Hanover Auto Facility works as part of the Equipment Division; it maintains and repairs MDOT SHA vehicles that are not assigned to maintenance shops or district offices. Also, the group oversees and interprets all vehicle policies for MDOT SHA, chairing Accident Review Board meetings and performing driver license review. In addition, it supports the Driver Improvement Program and Corrective Action Driver Improvement Program.

Tim Lawler, Division Chief
410-582-5575
TLawler@mdot.maryland.gov

Michael Antlitz, Assistant Division Chief
410-582-5529
MAntlitz@mdot.maryland.gov